Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and CJessop Company, LLC, a Georgia limited liability company that operates SurfaceMeasure (“SurfaceMeasure,” “we,” “us,” or “our”). They govern the surfacemeasure.io website, the SurfaceMeasure application, our hosted quote pages, and everything we provide through them (together, the “Service”).

You accept these Terms by creating an account, subscribing, or using the Service. If you do not agree, do not use the Service. If you are accepting on behalf of a company, you represent that you have authority to bind it, and “you” means both you and that company.

Our Privacy Policy is incorporated into these Terms by reference and explains how we handle information.

Electronic communications. You consent to receive agreements, notices, disclosures, receipts, and other communications from us electronically — by email to the address on your account or by posting in the Service — and you agree that these satisfy any legal requirement that such communications be in writing.

SurfaceMeasure lets contractors measure flat outdoor surfaces — driveways, pool decks, patios, paver areas, roofs, and similar — by tracing them on satellite and aerial imagery, and turn the resulting square footage into quotes and reports.

Measurements produced by the Service are estimates derived from third-party imagery. The Service is not a survey, an appraisal, an inspection, or engineering or professional advice, and it is not a substitute for any of them. We are not a licensed surveyor and nothing we produce is a certified or legally recordable measurement. See Section 8.

We are also not a party to any agreement between you and your customers. Quotes, contracts, prices, and work are yours. See Section 10.

You must be at least 18 years old and able to form a binding contract. The Service is intended for business use, is offered from the United States, and is not directed to consumers outside it. You may not use the Service if you are barred from doing so under applicable law, or if we have previously terminated your account.

One account is for one person or business. You are responsible for the accuracy of what you tell us, for keeping your credentials secure, and for everything that happens under your account, whether or not you authorized it. Do not share your login. Notify us at Contact@SurfaceMeasure.io promptly if you believe your account has been accessed without authorization.

You are also responsible for anyone you allow to use your account, and their acts and omissions are treated as yours under these Terms.

The measuring tool is available with a paid Pro subscription, billed monthly or annually, or during a free trial of it. The calculators and templates on our website are free and need no account. The current prices and what Pro includes are shown on our pricing page, which is part of these Terms. Accounts created before September 24, 2026 also had a small allowance of measurements at no charge; it ended on that date, and everything those accounts measured stays on them.

Free trials. We sometimes offer a free trial of Pro — typically to first-time monthly subscribers, and a longer one through the referral program in Section 7. Trials are for new subscribers only, one per person or business; if an account ends up with more than one trial or subscription, we may cancel the extra one, and we refund any charge it made. We determine eligibility, and we may modify or withdraw a trial offer at any time before you start one. Annual plans are a direct purchase and do not include a trial unless the checkout page says otherwise. The exact terms of any trial you are offered — its length, what is due today, and what you will be charged afterward — are stated on the checkout page before you confirm, and those stated terms control.

Starting a trial requires a valid payment method. We may place a temporary authorization on it to verify it; this is not a charge.

How payment works. Payments are processed by Stripe. By subscribing, you authorize us, through Stripe, to charge your payment method on a recurring basis for all amounts due, and you represent that you are authorized to use it. You are responsible for keeping it current. If a charge fails, we may retry it, and we may suspend or downgrade Pro access until payment succeeds.

What canceling does and does not do. Pro access continues to the end of the period you already paid for, then stops and does not renew. Canceling a subscription is not the same as deleting your account; your data stays until you delete it (Section 18).

Price and plan changes. We may change prices or what a plan includes. For a price increase affecting your existing subscription, we will give you at least 30 days’ notice by email before it takes effect, and it will apply from your next billing period. Continuing after that is acceptance; if you would rather not, cancel before it takes effect. If your account page says your price is locked, we will not raise that price, including if you cancel and later subscribe again.

Taxes. Prices exclude sales, use, VAT, GST, and similar taxes unless stated otherwise. Where we are required to collect them, they are added at checkout; otherwise you are responsible for any tax arising from your purchase other than tax on our income.

Promotions and codes. Discounts and promotional codes apply only as stated, cannot be combined unless we say so, have no cash value, and may be withdrawn or revoked if obtained or used in a way we reasonably consider abusive.

Except where required by law, payments are non-refundable, and there are no refunds or credits for partial billing periods, for periods you did not use the Service, or for features you did not use. Canceling stops future charges; it does not refund past ones.

Where we do refund. Email Contact@SurfaceMeasure.io and we will review it in good faith if you were charged in error, charged after a cancellation we failed to process, or charged for a renewal you did not intend — for that last one, if you tell us within 14 days of the charge and have barely used the period. In practice we would rather refund a confused charge than keep it. This is our policy, not a legal entitlement, and it is separate from any statutory right you may have.

Chargebacks. Please contact us before disputing a charge with your bank — it is faster. We may suspend an account with an unresolved chargeback until it is settled.

We may offer a referral program that gives you and someone you invite a reward — typically free Pro time — when they sign up with your invite code and subscribe. Rewards, eligibility, and timing are as described in the app when you use it.

• Invite codes are personal to your account and may not be sold, auctioned, or published in a way designed to look like an offer from us.
• An invite can only be claimed by a genuinely new account, within the claim window shown at signup, and cannot be attached to an existing one afterwards.
• Rewards are not cash, have no cash value, and cannot be exchanged, transferred, or redeemed for money.
• Self-referral, duplicate or fake accounts, spam, and any other manipulation void the reward, and we may reverse rewards already applied.
• We may change, suspend, or end the program at any time. Rewards already granted are honored; pending ones may not be.

When you send an invite, you are responsible for sending it only to people who would welcome it and for complying with anti-spam laws.

Satellite and aerial imagery varies in resolution, age, angle, and alignment. A measurement depends on the imagery available for a property, on obstructions such as trees, vehicles, and shadows, on changes made since the imagery was captured, and on how carefully you trace each surface.

You are solely responsible for verifying every measurement before relying on it to price a job, order materials, schedule labor, or enter a contract with your own customer. For anything where being wrong is expensive, confirm the dimensions on site.

We do not warrant that any measurement is accurate, current, complete, or fit for a particular purpose, and we are not responsible for losses arising from quotes, bids, material orders, jobs, or contracts based on the Service’s output. Any accuracy figures published on our site describe typical results under good conditions; they are not a guarantee for any particular property.

You are responsible for holding the licenses, insurance, and permits your work requires, and for the legality, pricing, and performance of the work you sell. Nothing in the Service is a substitute for your own professional judgment.

You own your content. Measurements, notes, quotes, business details, logos, and everything else you put into the Service remain yours. We claim no ownership of it.

The license you give us. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, and display your content solely to operate and provide the Service to you and to those you share it with — for example, resizing your logo and placing it on the quote PDFs and hosted quote pages you generate. This license ends when you delete the content or your account, except for copies in routine backups until they expire.

Uploads are served publicly. A logo you upload is stored in public file storage, at a URL we do not list, link, or index anywhere, so that it can render inside the quotes you send. Anyone holding that URL can open it. Do not upload anything you would not want reachable that way, and upload only images you have the right to use.

Your customers’ information. When you enter a customer’s name, property address, or other details, you represent and warrant that you have the right to do so and to have us process that information on your behalf, and that you have given whatever notice or obtained whatever consent the law requires. Enter only what a quote needs. As between us, you are the controller of that information and we process it only to provide the Service to you, as described in Section 8 of our Privacy Policy. If you need a data processing agreement, email Contact@SurfaceMeasure.io.

Feedback. If you send us ideas, suggestions, or feature requests, you grant us an unrestricted, perpetual, irrevocable right to use them without obligation or compensation to you. Feedback is not confidential.

The Service can publish a quote to a link at surfacemeasure.io/q/… that you send to your customer. That link is a capability: it is unguessable and not indexed by search engines, but anyone who has the link can open the quote, and we cannot tell who that is. Send it only to people you mean to see it. We may revoke a link that is being abused.

The quote is yours. Its contents, prices, scope, terms, and accuracy are entirely your responsibility. Your quotes are not our offers, we do not review them, and displaying your branding is not our endorsement of you or your work.

“Accept” is a signal, not a signature. When a recipient presses Accept, we record that fact and show it to you. That is all it is. It is not an electronic signature, not a legally binding contract, not identity verification, and not proof that the person who pressed it had authority to. If you need a binding, signed agreement, use a contract and a signing method built for it.

We are not a party to any agreement between you and your customer, and we have no responsibility for payment, performance, disputes, or anything else arising from work you sell.

Stored quotes may change. If you correct and re-issue a quote, the stored document is replaced. Keep your own copy of any version you may need later.

You agree not to, and not to allow anyone else to:

• use the Service in violation of any law, regulation, or third-party right, or for any fraudulent or deceptive purpose;
• access or attempt to access any account, data, or part of the Service that is not yours, including by guessing or enumerating quote links;
• probe, scan, or test the vulnerability of the Service, or breach or circumvent any authentication, rate limit, entitlement, or usage limit — including creating multiple accounts to obtain more trials than one account allows;
• scrape, crawl, harvest, bulk-download, or systematically extract data or imagery from the Service, or use any automated means to access it other than as we expressly permit;
• copy, resell, sublicense, rent, time-share, or make the Service available to any third party as a service bureau;
• reverse engineer, decompile, or attempt to derive the source code or underlying models of the Service, except to the extent that restriction is unenforceable by law;
• use the Service or its output to build, train, or improve a competing product or service, or for competitive benchmarking without our written consent;
• upload or transmit malware, or anything unlawful, infringing, defamatory, harassing, obscene, or that you lack the right to provide;
• use the Service to send spam, or to contact people who have not agreed to hear from you;
• use the Service to measure, surveil, or profile a property or person for any purpose that is harassing, discriminatory, or otherwise unlawful;
• remove, obscure, or alter any proprietary notice, attribution, or watermark, including the attribution required by our imagery providers;
• interfere with or disrupt the Service, its infrastructure, or any other user’s use of it, or impose an unreasonable load on it; or
• misrepresent your identity or affiliation, or use the Service in a way that suggests we endorse you.

You must also comply with the terms of our third-party providers where they apply to your use — in particular the Google Maps Platform terms in Section 13, which independently restrict what may be done with imagery.

We may investigate suspected violations and may suspend or terminate access, remove content, or take other action we reasonably consider appropriate. Where a violation risks harm to us, our users, or a third party, we may act immediately and without notice.

The Service — its software, design, interface, text, graphics, and everything else we provide, excluding third-party imagery and your own content — is owned by us or our licensors and protected by intellectual property law. “SurfaceMeasure,” our logo, and our other marks are ours; you may not use them without our written permission, except to refer to the Service accurately.

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your own business purposes during your subscription, subject to these Terms. Except for that right, no license is granted, expressly or by implication.

Copyright complaints. If you believe content on the Service infringes your copyright, send a notice to Contact@SurfaceMeasure.io with the subject “DMCA”, identifying the work, the material and where it is, your contact information, a statement of good-faith belief that the use is unauthorized, a statement that your notice is accurate and that you are authorized to act, and your signature. We remove infringing material and terminate repeat infringers.

The Service depends on third-party providers, including Google Maps Platform (maps, satellite imagery, and address search), Stripe (payments), Supabase (authentication, database, and file storage), and Vercel (hosting). We are not responsible for third-party services, their availability, or their acts and omissions, and your use of features they power may be subject to their own terms.

Google Maps Platform. By using the Service you acknowledge and agree to be bound by the Google Maps/Google Earth Additional Terms of Service (which incorporate the Google Terms of Service), and you acknowledge that Google handles information in accordance with the Google Privacy Policy. Those terms restrict what may be done with Google’s content, and you must not exceed them — including by copying, redistributing, or creating derivative works from the imagery except as the Service is designed to allow. Google is a third-party beneficiary of this section.

Imagery and map data are provided by Google and its suppliers, are subject to their copyrights, and may be incomplete, out of date, or inaccurate. We have no control over what imagery is available for any property or when it was captured.

The sample-lot photo in the interactive demo is not Google content: it is North Carolina statewide orthoimagery from NC OneMap, used under NC OneMap’s free and unrestricted use policy, and the Google Maps terms above do not govern it.

We work to keep the Service available, but we do not commit to any uptime level and offer no service-level agreement. The Service may be unavailable for maintenance, updates, provider outages, or reasons outside our control.

We may change, improve, or discontinue features at any time. If we discontinue the Service or a paid feature you depend on, we will give reasonable notice by email and, for a prepaid period you can no longer use, a pro-rata refund of the unused portion.

Features labeled beta, preview, or experimental are provided for evaluation, may change or disappear, and are excluded from any commitment in these Terms.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, accuracy, quiet enjoyment, and non-infringement, and any warranty arising from course of dealing or trade usage.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that defects will be corrected; that the Service or the servers that provide it are free of harmful components; or that any measurement, imagery, calculation, or output will be accurate, current, complete, or suitable for your purpose. No advice or information, oral or written, obtained from us creates any warranty not stated here.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. Nothing here limits any non-excludable statutory right you may have as a consumer.

To the maximum extent permitted by law, we and our owners, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost revenue, lost business, lost goodwill, lost or inaccurate data, cost of substitute services, or business interruption, arising out of or relating to the Service or these Terms, whether based in contract, tort, negligence, strict liability, or any other theory, and even if we have been advised of the possibility of those damages.

Our total aggregate liability for all claims relating to the Service or these Terms will not exceed the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or USD $100.

These limits apply even if a limited remedy fails of its essential purpose, and they reflect a reasonable allocation of risk that is part of the basis of our bargain: the price of the Service would be materially different without them.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limits may not apply to you. Nothing here excludes liability for fraud, willful misconduct, death or personal injury caused by negligence, or anything else that cannot lawfully be excluded.

You will defend, indemnify, and hold harmless SurfaceMeasure and its owners, officers, employees, and agents from any third-party claim, demand, loss, liability, damage, penalty, or cost — including reasonable attorneys’ fees — arising out of or relating to: your use of the Service; your content, quotes, or business; your customers’ information and your handling of it; any measurement you relied on or passed on; your violation of these Terms or of any law or third-party right, including our providers’ terms.

We will notify you of any such claim, may participate in its defense at our own expense, and you may not settle it in a way that imposes any obligation or admission on us without our written consent.

You may stop using the Service at any time. You may cancel your subscription from the billing portal, and you may permanently delete your account from Account settings.

We may suspend or terminate your access if you materially breach these Terms, if your use creates risk or legal exposure for us or others, if payment fails and is not cured, or if we are required to by law. Except where the breach is serious or the law requires immediate action, we will give you notice and a reasonable chance to fix it. If we terminate your account without cause, we will refund the unused portion of any prepaid period.

Your data on termination. Deleting your account is immediate and irreversible: it cancels any active subscription, deletes your stored files, and deletes your measurements, quotes, and profile. There is no recovery window and no grace period — export anything you want to keep before you delete. If we terminate your account, we will, on request made within 30 days, give you a reasonable opportunity to export your data unless the law or the circumstances of the termination prevent it. Copies may persist in routine backups until those backups expire, and we retain what tax, accounting, and legal obligations require.

Survival. Sections that by their nature should survive do survive, including Sections 2, 6, 8, 9, 10, 12, 15, 16, 17, 18, 19, 20, and 21.

Talk to us first. Before starting arbitration or any proceeding, send a written notice to Contact@SurfaceMeasure.io describing the dispute and the relief you want. We will do the same for you. Both sides agree to try in good faith to resolve it informally for 60 days. Most things end here, and this step is a precondition to filing.

Arbitration. If we cannot resolve it, any dispute arising out of or relating to these Terms or the Service will be settled by final and binding arbitration administered by the American Arbitration Association under its Consumer or Commercial Arbitration Rules, as applicable, before one arbitrator. Arbitration will take place in Fulton County, Georgia, or by videoconference or on documents at your election. The arbitrator decides all issues except that a court decides the enforceability of the class waiver below. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this section.

Class action and jury waiver. Disputes will be brought only in an individual capacity. You and we waive any right to a jury trial and any right to bring or participate in a class, collective, consolidated, or representative action. If this waiver is found unenforceable as to a particular claim, that claim is severed and proceeds in court, and the rest of this section still applies to all other claims.

Exceptions. Either side may bring an individual claim in small-claims court, and either side may seek injunctive or equitable relief in court for infringement or misuse of intellectual property or unauthorized access to the Service.

Your 30-day opt-out. You may reject this Section 19 by emailing Contact@SurfaceMeasure.io with the subject “Arbitration Opt-Out” and your account email, within 30 days of first accepting these Terms. Opting out affects nothing else in this agreement, and we will not treat you differently for it. If you opt out, Section 20 governs.

Time limit. Any claim relating to the Service must be brought within one year after it arises, or it is permanently barred, except where a longer period is required by law.

These Terms and any dispute arising from them are governed by the laws of the State of Georgia, United States, without regard to conflict-of-laws rules, and excluding the UN Convention on Contracts for the International Sale of Goods.

Subject to Section 19, any dispute not resolved by arbitration will be brought exclusively in the state or federal courts located in Fulton County, Georgia, and each of us consents to their personal jurisdiction and waives any objection to that venue, except where prohibited by law.

Changes to these Terms. We may update these Terms. We will always update the “Last updated” date above, and for material changes we will give notice by email or in the app at least 14 days before they take effect. Continuing to use the Service after that means you accept the updated Terms; if you do not, stop using the Service and cancel. Material changes do not apply retroactively to a dispute that arose before they took effect.

Entire agreement. These Terms, the Privacy Policy, and the pricing page are the whole agreement between us about the Service, and replace any prior understanding on the subject.

Severability and waiver. If any provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the rest stays in force. Our failure to enforce anything is not a waiver of it, and no waiver is effective unless in writing.

Assignment. You may not assign or transfer these Terms without our written consent; any attempt to do so is void. We may assign them to an affiliate or in connection with a merger, acquisition, financing, or sale of assets.

Force majeure. Neither side is liable for a failure to perform caused by events beyond its reasonable control, including provider outages, network failures, natural disasters, war, labor disputes, and government action. This does not excuse your obligation to pay.

Notices. We give notice by email to the address on your account or by posting in the Service; it is effective when sent or posted. You give notice to us at Contact@SurfaceMeasure.io. Keep your email address current — notice sent to a stale address still counts.

Export and sanctions. You represent that you are not located in, and are not a national or resident of, a country or on a list subject to United States sanctions or export restrictions, and you will not use the Service in violation of export control law.

No third-party beneficiaries, except that Google is a third-party beneficiary of Section 13 and our indemnified parties may enforce Section 17. No agency, partnership, employment, or joint venture is created by these Terms. Headings are for convenience only.

Questions about these Terms? Email Contact@SurfaceMeasure.io or visit our contact page.

CJessop Company, LLC
Roswell, Georgia, United States
SurfaceMeasure · surfacemeasure.io